Yes. The ticket office and the gates open one hour before the show.

Children aged 3 to 12 require a child’s tickets. There is no charge for children under 3 years old.

We recommend you DON’T PRINT your tickets. You are able to present them on a smartphone at the door.

Yes, we accept all major debit and credit cards.

Yes. The tent will be heated during cold weather.

The show will go on! This is a rain or shine event under our Big Top.

The show always goes on unless there is a specific danger to the public or to our cast in attendance.

We will post information about cancelled or postponed performances to our website and our social media pages.

For those requiring special seating accommodations, we recommend arriving early, ideally 60 minutes before the circus starts, to ensure we can best meet your needs.

Identify yourself to our onsite personnel, and they will happily assist you in finding an appropriate seating area.

Surcharges are additional fees charged by our online ticketing provider that offset expenses related to web hosting, security, phone support and other essential elements involved in processing payments on our website. A portion of these fees are paid directly to a Credit Card Processing company.

Our ticketing solution provider, Straw House Ticketing, is dedicated to minimizing these fees as much as possible.

The prices advertised by Cirque Mondial reflect the exact amount charged by the company. Any sum beyond the advertised price is allocated to a third-party provider.

Our goal is to offer our patrons a secure, reliable, and optimal ticket purchasing experience, prioritizing safety and customer satisfaction.

Tickets are non-refundable, except under a few circumstances.

In the event of a cancelled performance, customers may request a refund for the price of the ticket.

Service fees, internet convenience fees, or any other charges incurred during the ticket purchase process are considered final at the time of transaction and cannot be refunded for any reason.